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Old Bay Insurance company has been great for us. We can always count on Neal to give us whatever information we need right away. I give this company a 5 Star review rating. (09/23/2019)
- Carolyn Riggins
Easy to set up and the best, no nonsense policy. Easy choice, will be looking to use them again in the future.
Noah D., customer since 2020
Thanks for taking care of me for all these years. Know you just a call away. Mike and Sarah
Michael S., customer since 1899
My sisters annual rent insurance premium was lapsed by the corporate office because her payment arrived after the payment deadline. I contacted the Annapolis Old Bay Insurance and a staff member contacted the corporate office on her behalf. The policy was reinstated. I felt the Annapolis office cares about their clients and provided prompt customer service.
Customer since 2016
Anytime I have a problem you take care of it right away.
David C., customer since 2017
Great price great customer service
Justin E., customer since 2020
Neal is a good listener and courteous. When there are questions, he is responsive. I prefer to interact with a friendly person than with a computerized voice.
Customer since 2018
Great communication and quick service. Very Fair
Micah G., customer since 2017
I always receive a prompt response. Agents are Very helpful to recommend the best rates.
Customer since 2015
I have one thing to say about Old Bay Insurance. Our representative Richard Bowers is amazing! I can call him at any time and he answers or replies quickly as he can. I have never had an agent drop everything to talk to me. He also has gone through great lengths to get what is needed for my family.
David H., customer since 2015
Your team is very attentive.
Philip D., customer since 2014
Agent listened to my concerns and answered them promptly.
Customer since 2020
Wonderful customer service and quick turnaround. We appreciate your help!
Customer since 2020
Appreciated the friendly, informative conversation I had when inquiring about your service. Felt like I was being helped rather than sold something and have continued to feel that way.
Customer since 2020
Always respond very quickly to questions, honest and up front with info
Mike O., customer since 2020
I felt well taken care of, and important. Neal was quick to respond, and made suggestions that benefited me.
Sharon G., customer since 2020
Great customer service and quick response to everything.
David W., customer since 2020
It is hard to improve on the best that you provide but I will work on that!!
Bradford K., customer since 1899
Customer service is top notch. Old Bay always gets us the best price and coverage for our insurance needs.
Scott B., customer since 2014
We stay with Old Bay because of the competitive pricing and excellent customer service . Whenever I have called , the phone is answered in a friendly and professional way . My questions are quickly answered . We are totally satisfied .
Customer since 1899
I really appreciate always being able to contact you, especially knowing that I’ve called on weekends and gotten a response.
John L., customer since 2014
Old Bay Ins agent Neil Tatterson has always found me the best deals that fit my needs. Keep up the good work!
Vicky I., customer since 1899
It's great working with Old Bay in handling my insurance needs. They do a great job. Always available to answer my questions.
Pat K., customer since 1899
You guys were awesome. I recommend you to anyone I know asking about insurance since. I felt treated fairly and with a great personable agent who listened to what I wanted and delivered 100%, thanks !
Noah K., customer since 2020
My questions are alway answered the first time I call
Customer since 2013
Friendly people. Very efficient.
Customer since 1899
You are always there for me, providing answers to my questions and offering the best rates as I compare various insurance quotes.
Cecil R., customer since 1899
Neal is always there when we need a question answered or a document texted. This is important because you tend to need insurance questions answered when there is an emergency!
Erik L., customer since 1899
Great customer service and provides quick and accurate response to my insurance questions/needs.
Sheri A., customer since 1899
I haven't had a lot of interactions with Old Bay, but every time I have the response is quick and positive. I never feel like I need to check back or follow up.
Customer since 2013
Old Bay Ins Agency is the best in town & always a pleasure to deal with and proactive in reviewing our policies and making suggestions as needed to help us reduce cost on premiums.
David M., customer since 1899
Glad it includes towing. No hassle from your company with repaying us for our tow. Also we really like our agent - Rick Bowers.
David O., customer since 2016
Quick service, got me the best deal he could , and just all Around good service. Quick when you need proof of insurance , that's important if your self employed..
Customer since 1899
Neal Tatterson is a great agent who knows how to deliver customer service and get the best coverage at good rates. I came back after trying to save $ with another agency because having a local agent is worth a lot
Brian C., customer since 2017
We have a personal relationship with him and know that he has our best interest at heart.
John T., customer since 1899
You are always looking for better deals on insurance for me and if I have any questions you are always available or get back to me asap.
Customer since 1899
Neal always answers questions and helps with issues very quickly and efficiently.
Daron L., customer since 1899
You guys are always there to help. Please keep the personal level of service up!
Michael S., customer since 1899
Neal Tatterson has been my agent for about 16 years or so. I appreciate his prompt response to my emails and questions. The staff is also very helpful.
Debbie R., customer since 2017
Neil has been amazing! He is so communicative and makes everything really easy for me to understand.
Christina L., customer since 2018
Found the right policy for our house which wasn’t easy. Knowledgeable and good to work with
Customer since 2019
Neal Tatterson did a very good job helping us out with our Home Owners/Auto insurance. He even did a zoom call with us so we could go over everything and fire off questions which was extremely helpful.
Thomas P., customer since 2015
Personalized service from a knowledgeable staff that makes the overall process effortless.
Jo B., customer since 2019
You suggested a great company and policy. You responded quickly to questions.
Customer since 2015
You are personally available to answer any questions and to provide needed assistance for an elderly person.
Customer since 2018
You answer any question quickly and look out for our best interests. We came to Bay because of a referral, after becoming aware that we were being taken advantage of by our then agency, and we have been pleased. You have earned our trust.
Frank B., customer since 2016
I can’t say enough about the great service and friendly attitude that Sharon and Neal have at Old Bay Ins.. They shopped my auto and homeowners insurance when my rates went up with my previous carrier, they found me great coverage for a great price and I can’t thank them enough.
Philip D., customer since 2014
Great Customer service.
Customer since 1899
Very smooth process, Neal was great to work with and made the transition as smooth as possible. A very good friend recommended him and has been with him for years - that says a lot!
Customer since 2020
Friendliness
Mike B., customer since 1899
I think you are a great guy and offer great service. Thank you. I know you have my back
Customer since 1899
Quick and convenient!
Customer since 2020
Rick Bowers is unfailingly responsive to my requests and does not rest until he has the information I need. He is prompt with calls and can direct me where I need to go if I need to speak directly with the company. I could not be more pleased.
David P., customer since 2019
Quick service, great price!
Customer since 2020
Great customer service
Customer since 2011
Neal is the best. So far no one else can beat the premium.
Customer since 1899
When I call with a question, I always get a pleasant voice with a prompt , helpful answer.
Customer since 1899
You answer phone calls and help people
Customer since 1899
Old Bay Insurance always takes the time to answer our questions and I feel you always try to find us the best coverage for our needs. Overall your customer service is top notch!
Scott B., customer since 2014
made things simple thanks to rick bowers
Customer since 2018
Neal always addresses our needs when one arises and in a timely manner.
Customer since 1899
We are very happy to have Old Bay Insurance represent us for all our insurance needs. It's very easy to reach them, and they have always responded very quickly to any inquiry or need we've had and followed up when necessary. I will continue to recommend Old Bay Insurance to family and friends.
Pat K., customer since 1899
Continued great response to any and all queries. Thanks Rick Bowewrs!
Customer since 2013
Great service
Jane F., customer since 2014
Great customer service. Prompt and dependable!
Keith W., customer since 2013
Quick responses and knowledgeable
Customer since 2017
I like that you find us the best deals on insurance, changing providers if better pricing is available.
Customer since 1899
Excellent customer service and reasonable insurance rates for my auto and home policies
Customer since 1899
You always look for the best rates to fit my needs.
Customer since 1899
Neal has been our agent for many years. As our lives and insurance needs have changed, Neal has been there to answer any questions or to talk us thru our options. His responses are always very timely and he makes us feel valued as clients. At Old Bay I feel like more than an account number, I feel like a friend.
Customer since 1899
Always available and willing to help anytime.
Customer since 1899
Neil always answers the phone within the second ring. He’s always available and can answer any question.
Jim L., customer since 1899
Always helpful whenever we have questions!
Customer since 1899
Great service and found me best rates around for my vehicles and saved me 1000’s
Christopher F., customer since 2018
You guys are always there to help.
Customer since 1899
Everyone is always very responsive and helpful. I'm so glad I don't have to go directly through through the insurance company, but can get direct and individualized help.
Suzie D., customer since 2015
Best insurance company I had ever done business with a pleasure to do business with a company like old bay insurance. Thank you.
Chris R., customer since 2019
Easy to set up and maintain our policy.
Customer since 2016
Anytime I have a question Neal is available to get me the answers I need and quickly!
Kimberly R., customer since 2016
Old Bay insurance agency takes care of all my insurance needs with no problems.
David C., customer since 2017
I really appreciate being able to talk to Neal Tatterson directly about any of my insurance needs. He is always professional and timely
Andy K., customer since 2018
You are friendly and kind to all your contract holder can you help them and Waze to get everything certified for the customer
William B., customer since 1899
I can not say enough wonderful things about Old Bay insurance. I have been with this insurance company for years and just love them.
Debbie N., customer since 1899
When I need it confirmation that I did obtain workman's com you guys always took care of it immediately. And have been easy to deal with. Thanks for the good service.
Customer since 1899
Immediate responses ... great customer service !
Dale T., customer since 2017
Mr. Bowers was extremely courteous when it came to the 400 questions that I had about binding car and homeowners insurance. He walked me through all of the items I needed to acquire so that I could purchase my first home. So happy that a friend had recommended Mr. Bowers to me.
Jessica M., customer since 2020
The folks at Old Bay are always quick to respond and answer what ever questions I may have.
Van T., customer since 2016
My wife and I really appreciated Neil's can-do, practical approach to our somewhat unique situation. Probably more importantly though, I truly appreciated the reasonably priced quote that he came back with that was half of what my insurance company of 20+ years had "offered" me! Thanks Neil!
Customer since 2019
Quick responses and great customer service!! Always looking out to give you the best price!
Jenna B., customer since 2019
Listening and searching for options that will meet our insurance and financial needs.
Kenneth O., customer since 1899
Doing business with Neal has been incredibly easy. I asked him a question and he answers, we talk about it, and he helps me make an informed decision. And recently I've been doing it over text which to me feels more personal and I actually prefer. I have and I absolutely will continue to recommend Old Bay.
Jason G., customer since 2017
My agent has always been quick to get back to me and explains things so I can understand what my options are.
Customer since 2018
Found what We needed. It wasn’t easy but everything worked out very well at the end
Customer since 2019
Our agent, Neal Tatterson, went out his way to understand our needs which has resulted in a complete package of insurance for our "old house" along with out vehicles. Very quick and professional correspondence.
Jan O., customer since 2019
Based on a trusted referral, I contacted you. You helped me to navigate a new situation which offered too many choices ,and you were willing to weed out irrelevant information. Because i am elder person with minimal experience in the insurance world, I was relieved to have the professional support you provided. The fact that you are a Christian still enables me to trust your guidance in those decisions.
Customer since 2018
Excellent, attentive service-always!
Customer since 2016
Better prices, customer satisfaction, help ful personnel
Christine B., customer since 2015
Great customer service and attention to detail.
Customer since 2017
Neal has great advice and is always very prompt when I have a question
Sean L., customer since 2017
Neal Tatterson is honest, trustworthy, and responsive; what more could anyone ask?
Carol B., customer since 2015
When I call and I have a question or a problem, the staff is always helpful. They are quick to answer my question or take care of what ever issue I have. Thanks to Neal and his staff.
Customer since 2014
Appreciate the follow up over the last year. Nice to have a local agent.
Customer since 2019
My agent is always available to answer any questions or If I have any concerns!
David H., customer since 2015
Neal is equally timely and professional in his responses. He’s a great friend and resource.
Customer since 2019
We value the personal attention to our account. We have absolute trust in your honesty and integrity.
John P., customer since 2017
rick did a very good job getting us the best quote for best coverage . when are old coverage was more money for a quarter of the coverage thanks
Richard R., customer since 2019
Appreciate the fast ,honest plan you worked out for me look forward to a new start with Old Bay Insurance.
Donald N., customer since 2019
I like the personal service and quick response to any questions and or issues. I trust my insurance with you. Thank you and always good doing business together Kevin
Customer since 1899
Friendly professional and consistently deliver results in a timely manner. Shane
Shane H., customer since 2019
Timely and efficient. Provided competitive rates in addition to human interface.
Customer since 2019
Always makes time to answer any questions we might have and they go above and beyond to get you the best rates
Wayne A., customer since 1899
Said what you were going to do, and did what you said. How refreshing! I also liked that you made yourself accessible after normal business hours, that is important to a working couple like us
Customer since 2019
The rates are competitive. But I’m most impressed with the level of service from everyone in the office.
Customer since 2017
Always ready to assist with any questions or problems. Neal is great!
Vicky I., customer since 1899
Prices are good, service is fast
Customer since 1899
Neal Tatterson always helps us whenever we are in need!
Customer since 1899
Always great!!!
Christopher L., customer since 1899
Got exactly the products I was looking for. Neal was extremely helpful and gave me great customer service.
Customer since 2019
Neal and his team are always ready to help through all of the different times of life and have assisted us with all of our insurance needs, whenever they have changed through those times. Thanks as always!!!
Customer since 1899
I have used Neal Tatterson and Old Bay insurance for all my personal & business requirements for over 29 years. I have found them to be professional and informative regarding all my insurance needs. I highly recommend them. RT
Customer since 1899
Neil and his team are courteous and helpful. We have been a happy customer for many years.
Erik L., customer since 1899
Excellent customer service!
Michael M., customer since 2015
Always responsive when I have a problem or a question. Very courteous and polite.
Customer since 1899
Fast response is appreciated. I never need to worry about meeting clients requirements it’s always done
Customer since 1899
Hired Rick Bowers !!
Ronald A., customer since 1899
You take very good care of my insurance needs
Customer since 2012
Neal is consistently responsive, thorough, substantive and relationship oriented in working out home insurance matters that come up unexpectedly. I rate him with the highest possible recommendation for those considering him for their future insurance needs.
Customer since 1899
I love the personal attention you give us
Daniel C., customer since 1899
Mr. Tatterson is always available to answer a question or provide information about our accounts.
Customer since 1899
Neal will work with you to find reduce costs when companies raise rates.
Customer since 1899
Helpful quick service saved me over $1000.00 a year over my prior auto policy.
Customer since 2019
Was able to save me thousands on insurance.
Christopher F., customer since 2018
Neal is always available and ready to answer any questions or resolve any issues that arise. We are very happy with our insurance coverage through Old Bay and they have excellent customer service.
Brian M., customer since 1899
Neal is only a call away with all the answers and documents I need with a great response time!
Daniel R., customer since 2016
Responsiveness and good customer service
Customer since 1899
They are always responsive with questions we have and are quick to make changes as needed.
Customer since 2016
You were very responsive and processed my request quickly. I appreciate the thank you/welcome card I received in the mail. I am a generation x-er.
Customer since 2019
Neal is great - I appreciate how quickly he gets back to me when I have a question.
Pat H., customer since 2017
Old Bay insurance has been absolutely wonderful to us for many many years. Love them!
Debbie N., customer since 1899
I like the way your staff meats our needs and they help us save money if the price is to high they would help me find something I can afford and there all way f Freandly
William B., customer since 1899
Always there when needed.
Customer since 2017
Prompt service, competitive quotes.
Customer since 1899
Quickly helped me with fuel lines that were eaten by mice . I I wouldn’t have been able to afford one thousand $ Neal was very kind and helpful as was the person he told me to call . Neal always answers my calls . The insurance is affordable with great coverage .
Customer since 2017
Since this is a move for us -- you made the transition very smooth with getting our autos, home, and an umbrella policy in place for us
Customer since 2018
Worked with me to get exactly what I needed
James C., customer since 1899
Quick and clear response to inquiries
Customer since 2019
I feel taken care of, just like if we were old friends
Customer since 2019
Insurance isn’t easy to navigate if you don’t know anything. 1st my insurance price went up and I have a student driver, I had no idea how to get the best price. All I had to do was send an e-mail. Sharon made herself available when I had time to talk (odd times and hours of the day) and handled everything for me. She found better coverage for me, canceled my old insurance, and got me started with a total of maybe 5 e-mails and one phone call. This has been the best experience! If only medical insurance worked this well!!! Thank you Old Bay Insurance and Sharon for helping me so thoroughly and easily!!!
Jodi S., customer since 1899
Very professional and friendly. Been with them for 10 years now.
Regina F., customer since 2011
Neal is great. Always working to find us a better option.
Mark B., customer since 2016
Always very helpful!
Michelle C., customer since 2017
i left a message and got a response right away. Neal helped me understand the changes in my rate and offered to do some comparisons to help me find a better one. Ultimately we decided that it wasn't worth pursuing switching insurers.
Customer since 2017
Rick is too notch always willing to go the extra mile.
David S., customer since 2015
Old bay was recommended to me by the insurance agent I had back in MA. Through her I was connected to Neil. Neil was always quick to respond via email and gives very thorough responses so I can understand everything I need to, and whenever something will take longer to get the answers for, he lets me know that it will take some time. Also he never makes me feel bad for asking question and is very supportive in answering even the smallest of things. So I think in short my experience has been very positive because it’s been so convenient (all via email) and has been so thorough (every single question I have gets answered and ansswered well by a real person.
Customer since 2018
Old Bay customer service is exceptional, personal and timely.
Customer since 2019
I like that I can talk directly with Neal and not a ‘middleman’.
Zach B., customer since 2019
I really like your friendly but professional way of providing a services to help me during a challenging experience. i also like that you are known by friends and have lived in the local community for many years,. Very open to answering any questions I might have. Willing to go the extra mile. Very satisfied. .
Customer since 2018
Great customer service and great rates.
Customer since 2018
I am a busy lady who has no time to research half the things I want to know--so having someone on whom I can rely and in whom I can trust for my insurance needs is a blessing, indeed. Neal has been a good and caring advisor, and I consider him a friend. At my age (55+) that's important--he has my wholehearted endorsement.
Carol B., customer since 2015
I appreciate the fact that Neal was proactive in reviewing my insurance upon my year anniversary to ensure our coverage was where it should be for our needs. He offered excellent recommendations which we accepted.
Customer since 2018
worked hard to get me the best price on auto insurance
Customer since 2017
Neal was very proactive, he answered my call around 9:45 am and by 11:00 am I had insurance. Not to mention how much cheaper and through a much better provider. Thank you again, and yes give Old Bay Insurance a call. I drive a classic Jaguar and it is hard finding classic car insurance without overpaying. Well worth it.
Pedro M., customer since 2019
Neal & his team are terrific. They provide superior client service & have saved us a substantial amount of money on our homeowners insurance.
Customer since 2019
Always received great customer service quick responses on any questions, and updates on my insurance needs.
Andrea Q., customer since 2016
Neal is awesome. Quick responses and no work for me! He found the best deal ($70 cheaper/month)! Great service!
Customer since 2019
Got my insurance at a price I was satisfied with and was satisfied with the length of time it took to get my insurance started
Laine W., customer since 2019
Real good service over all these years and never a problem with anything Paul Craig
Paul C., customer since 2017
Customer Service
Customer since 1899
My rep is amazing! Responds quickly and makes sure I’m set!
Casey B., customer since 2018
I had my first accident in 30 years but we had accident forgiveness and our agent said we were fine...big relief
Customer since 2017
When my car was involved in an accident for the first time ever, Rick Bowers alleviated the stress of this devastating event by helping me take care of what needed to be taken care of seamlessly and quickly.
Alicia D., customer since 2014
Good customer service and great rates
Alise L., customer since 2019
Honest, fair, straight forward
Bradford K., customer since 1899
My car was broken into on a Sunday morning. Emailed on weekend for assistance and still got a response and guidance. Thank you.
Cory B., customer since 1899
I always get a quick and correct answer to my questions when I call in whether it be my agent or the administrative secretary who answers the phone.
Customer since 1899
We have been with Old Bay for 18 years and we bought a new vehicle and wanted to shop around different insurance companies for a better rate, so Old Bay made the process painless and got us a better rate. A+ Company
Wayne A., customer since 1899
Always helpful and prompt in response to questions or changes to our policy.
Scott B., customer since 2014
Fast response when deal with adding and deleting vehicles to my policy.
Customer since 1899
Good response to questions
Missy B., customer since 1899
Affordability
Customer since 1899
Always there to answer questions. VERY PROFESSIONAL. THANKS FOR YOUR SERVICE. Gary Dellinger
Gary D., customer since 1899
You provided excellent customer service.
Customer since 2014
Neal is always so helpful with any issues that we encounter, and gets them resolved.
Customer since 1899
Continue to periodically look At my policies and see if there are other providers that could meet or beat my current plans. I have liked your proactive approach when my policy goes through an increase. Neal isn’t that bad either. :)
Justin D., customer since 1899
Helpful and always listening
Christopher L., customer since 1899
Always prompt to take care of my insurance needs.
Customer since 2012
Great service. Helped me save $1000’s a year on my car and renters insurance. Glad someone recommended your office to me.
Christopher F., customer since 2018
We have known Neal for almost 20 years and he and his team have always been incredibly responsive to all of our insurance needs. As our family has changed through the years, they have always been there to help. I could not give him higher praise than the fact that Old Bay insurance will always be our insurance provider! Thank you as always Neal--
Customer since 1899
Customer service is still "old school", meaning speaking with a knowledgable representative who answers the phone. Quite different than other offices using robo customer service systems requiring me (the paying customer) to listen to various menus and pressing buttons in response to prompts.
Cecil R., customer since 1899
I had an issue with my cover last year or the year before, and obey was quick to respond to my phone calls and get the process moving. I think you very much
Patricia S., customer since 1899
Rick Is the best !!
Ronald A., customer since 1899
Prompt and effective service.
Anthony W., customer since 1899
You are always prompt in responding to our questions and always looking to find us the best price for the best coverage
Jessica C., customer since 2012
Offered quick help when we were struck with water in the basement. They responded fast, paid quickly and kept in touch with us through the whole process. What else could you ask for.
Daniel C., customer since 1899
Personal one-on-one service
Jim L., customer since 1899
Neal with Old Bay has been taking care of my insurance needs for almost twenty years. I have always been happy with Neal and his team and will continue to trust them with with my current and future insurance needs. My wife and I currently have home, auto, and motorcycle policies through Old Bay Insurance.
Ryan C., customer since 1899
My agent is always available whenever I need to talk to him. (or will call me back in a timely manner. He is very knowledgeable and very patient.
Customer since 1899
Agent answers phone or responds quickly and has helped answer any questions I may have.
Customer since 1899
Always willing to help and take the time to explain things.
Kelly R., customer since 1899
Helped to find coverage for a unique business.
Customer since 2017
getting a policy was relatively quick and easy
Customer since 2016
I have been with Old Bay Ins for many years now. Neal and Sharon have always provided terrific service at an afford rate. I would highly recommend Old Bay for all of your insurance needs. Shaun
Shaun D., customer since 1899
They take very good care of my insurance needs
Victor B., customer since 2012
We greatly appreciate the quick responses that we receive from Neal when we have questions or concerns that need to be addressed.
Jason S., customer since 1899
Old Bay handles both my home and auto insurance. They get me the best price and provide a hassle free experience.
Jim L., customer since 1899
I've been with Old Bay for years! They have supported all my needs between buying a car, starting a business and buying a house. They are practically family at this point. I wouldn't suggest any other insurance brokerage. Old Bay is top notch and extremely knowledgable team with amazing customer service - I would suggest them to anyone.
Tony R., customer since 2013
Your company was referred to us and we have not been disappointment. Your customer service is excellent; whenever I call, I'm always pleased with the outcome.
Customer since 2014
Neal and his staff have always gone above and beyond to provide stellar customer service as well as finding the best rate for the coverage I need.
Jessica C., customer since 2012
We have been with Old Bay Insurance Agency for more than 10 years and have been very pleased with the products they offer and the service they provide. They are knowledgeable and professional in all aspects of their business. We recommend Old Bay without reservation.
Janice W., customer since 2014
We’ve been with Old Bay for a number of years. We have a number of policies through them. Neal and his team are a great value and give fantastic service. They are attentive to our needs and prompt in their communication. If you’re looking for a great insurance agency, search no further.
James J., customer since 2013
Your quick and timely response to any questions I have related to homeowners or car insurance is excellent in a very competitive industry. Greg D.
Gregory D., customer since 2014
prices were right and Rick Bowers is personable and always responsive when we have questions.
David O., customer since 2016
Neal is always very easy to reach & responds very quickly!
Customer since 2017
I like the way your representative take care of our problems every way they can even when special deal and keep her insurance is kind of curious and I’ve been with you guys for a long time and you have never let me down
William B., customer since 1899
Great service and great prices !
Customer since 2017
Always very nice and respectful.very helpful too. If you have questions they usually get back to right away or soon as they can.
Holly M., customer since 1899
The prices and the service are what sets Old Bay apart.
Customer since 2015
Neal is always available to answer my insurance questions or to make changes to insurance policies.. I am confident that he has found the best insurance policies that suit my needs. He just a phone call or text away
John T., customer since 1899
I am so glad I found Old Bay Insurance Agency - they are professional, quick to respond and watch out for my interests. I never hesitate to recommend them to others, knowing they will be pleased with the products and service.
Customer since 1899
You listen and respond to my concerns and help find a better offer.
Customer since 1899
My questions are always answered in detail and very quickly. The service is great, and so is the insurance products.
Reed A., customer since 2016
You provide timely responses with excellent customer service.
Customer since 2016
Your responsiveness is always appreciated.
Customer since 2015
When my car flooded this year I was heartbroken. Everyone at Old Bay Insurance was 100% helpful and sympathetic to my loss. The app is easy to use and every time I have a question or concern I get a response immediately. I am always happy my agent Neal Tatterson and his staff. THANK YOU for good old fashioned customer service.
Regina F., customer since 2011
I had been with Old Bay Insurance Agency for more than 10 years. Neal's service is excellent. I would recommend Old Bay Insurance to anyone who is looking for good service with low insurance premiums.
Sucilla J., customer since 1899
What is important for me it's the advice I get from Neal and it is the best. I am so happy to stay with them for a long time. They helped me with my roof damage as well as the lowest rates for my cars.
Aris K., customer since 1899
Very quick to respond when assistance is needed.
Customer since 2018
When choosing a new insurance company, I really appreciate having a professional guide me from their experience with numerous companies . Neal has lots of real time knowledge, and I am confident he knows exactly what he is recommending for me. He is courteous and patiently listens to me when I talk to him about what I need.
Customer since 2018
Yes, Old Bay Insurance helped me greatly with the restoration of my home after severe water damage. The agency is always very friendly and efficient! Thank-You!
Customer since 2016
I deal with people whose only objective seems to be revenue, but they don't become trusted provider (just one-shot suppliers): on the other hand, when someone demonstrates integrity, diligence, and compassion (in the sense that he or she sees me as a person, rather than an "account," that is a person with whom I am happy to do regular business. That description fits Neal Tatterson to a "tee."
Carol B., customer since 2015
I love Old Bay Insurance. They truly take care of their customers. I have been a client for many years and have referred many family members and friends who have all been very happy to work with Old Bay Insurance
Chris P., customer since 2018
Old Bay was recommended by a close friend. I called, got a quote at a cheaper rate... I spoke with Neal or another rep., the conversation went great so I figured I would go ahead and give them a try. It has been great so far. Thank you.
Tannia J., customer since 2017
Old bay is very responsive and the people are extremely nice.
Customer since 2017
You guys got me insured easily and efficient. The price was very reasonable.
Reginald A., customer since 2018
Loved how informative and helpful the rep was to sign up for coverage. Everything was done right and there was help along the way.
Wilde G., customer since 2018
Thanks for taking care of our needs over the weekend. Much appreciated.
Customer since 2018
You guys are great your team makes everything so convenient and could not ask for better people to work with, look forward to doing more business with you guys!
Customer since 2015
prompt and friendly service
Customer since 2017
Very informative, quick, and efficient.
Customer since 2018
Convenience one stop shop
David D., customer since 2016