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Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase our products and services because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.

Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms. We also collect information from your transactions with our sister companies, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request.

Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

  • We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
  • We may disclose information from your transactions with our sister companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
  • We may disclose information we receive from a consumer-reporting agency or other report. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. This disclosure depends on the products you select.
  • We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.

Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or permitted by law
  • As otherwise authorized by you

Internet Policies
What information does Old Bay Insurance collect from Web sites? Old Bay Insurance may collect the information you provide when you:

  • Request information from the Old Bay Insurance Web site
  • Use online tools and calculators
  • Apply online for products
  • Subscribe to online services
  • Complete an online form
  • Conduct transactions online
  • Apply for a job online

Old Bay Insurance contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.

Visitor Data

  • Old Bay Insurance collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our Web site.
  • Old Bay Insurance gathers data on its Web site. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data:
    • How many people visit our Web site
    • The pages they visit and the features they use
    • How long they stay on our Web site
    • The Web site people come from before reaching our Web site

Use of "Cookies"
We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our Web site. We use a third-party tracking utility, which may set cookies, to analyze how users move within our Web site.

Other Online Security
We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

E-mail
We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.

Web Links
It is important to note that other companies or organizations may have links on the Old Bay Insurance family of Web sites. We are not responsible for the collection, use, or security of information by the companies or organizations outside of the Old Bay Insurance family of companies. Please read the privacy policy of Web sites reached through the use of links from the Old Bay Insurance family of Web sites.

Why does Old Bay Insurance collect information on its Web site?
Old Bay Insurance or our business partners use the information from our Web sites for many purposes:

  • Edits and feedback
  • Marketing and promotions
  • Analysis of user behavior
  • Product development
  • Content improvement
  • Informing advertisers how many visitors have seen or clicked on their advertisements
  • Customize Web site content and layout

What happens if Old Bay Insurance changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our homepage. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.

If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our Web site for 30 days.

Questions
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:

  • All policy numbers you want to access.
  • Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
  • We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
  • You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
  • Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask the agency to give you a copy of your report.

Please send any inquiries to us at:

Old Bay Insurance
ATTN: Privacy Department
133 Defense Hwy Suite 214
Annapolis, MD 21401

When you write to us, please include your name, address, and policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your Old Bay Insurance customer service representative. The phone number is in your policy packet.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.

Thank you for choosing Old Bay Insurance. We look forward to building a lifetime relationship with you.

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Old Bay Insurance Agency - Main Office

133 Defense Hwy, Suite 214

Annapolis, MD 21401

Main office: 410-777-5390
Fax: 410-774-5240

Office Hours:

Mon: 9:00 AM - 5:00 PM
Tues: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thurs: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Old Bay Insurance Agency - Satellite Office

2002 Annapolis Mall

Annapolis, MD 21401

Main office: 410-777-5390
Fax: 410-774-5240

Office Hours:

Mon: 10:00 AM - 9:30 PM
Tues: 10:00 AM - 9:30 PM
Wed: 10:00 AM - 9:30 PM
Thurs: 10:00 AM - 9:30 PM
Fri: 10:00 AM - 9:30 PM
Sat: 10:00 AM - 9:30 PM
Sun: 11:00 AM - 6:00 PM

Our Providers

Testimonials

Phil ROCKS! He not only saved us a TON of money on our insurance but is friendly & helpful with any & all reminders & questions! You will not be disappointed! Thank you for all that you do for us!
Megan Rosendale
Neal Tatterson is very knowledgeable and attentive. Going with Old Bay Insurance saved my family a bunch over our previous insurer.
Sean Lyon
Neal is Amazing! I have my business insured with him As he helps with all aspects and his speed of response on answers to questions and documents needed is quicker then ever expected and always appreciated. When running a business it is nice to have someone to count on!
Daniel Reall
Highly recommend this agency. Great prices and great service.
Samantha Tatterson
I've know Neal Tatterson for over 20 years. Always been a pleasure doing business with him. He is knowledgable about all aspects of insurance. I would highly recommend him as an agent
Albert Lee
Amazing Amazing Amazing!!! Neal Tatterson was a tremendous help saving us on our Flood Insurance ,(previous company had our elevation wrong), home owners, car and boat insurance policies. Over all it was close to $2,000 a year in savings.Yipee!!! I spread they great news to my neighbor, they switched all their policies as well for substantial savings in premiums.
David Mewshaw
I switched to Old Bay insurance years ago. Neal has always acted promptly and professionally to all my insurance questions and concerns. Regardless of the type of insurance, Old Bay, has numerous products that can be tailored to fit your needs and budget. I highly recommend them.
Randall Zyvoloski
Neal Tatterson and Old Bay Insurance have been fantastic to work with over the years. Neal is always prompt in his replies to my requests and always finds ways to get my family exactly what we need for our insurance needs. I highly recommend Neal and his company!
Joe Burcham
Amazing service! Got me set up with insurance speedily and efficiently. Very helpful in laying out the options and letting me decide what best suited my needs.
Elizabeth Anne Odell
We moved our policies over to Old Bay Insurance around 3 years ago and have not looked back. Neal and his team have worked hard to ensure that we have the best packages for all of our rentals and business/personal needs. They even helped us with advising our neighbor (who was not a client) when their house caught fire. I highly recommend Old Bay Insurance!
Julie Mast
Neal and company have superseded great customer service. He produced the best products to meet my family's needs. Hands down, best insurance advocate you can get. Thank you.
Anthony Jordan
Neal was great. Always promptly emailed me back when it was needed, called when I asked him to do so. Was flexible with my insurance quotes. As a first time home buyer I had a ton of questions about having my own insurance. Neal answered them as quickly and truthfully. Highly recommend this agency to anybody looking for one. You won't go wrong.
Matthew Thomas
Old Bay Insurance Agency has always taken phenomenal care of my family! The company has consistently put my needs first. The employees are personable and efficient. Every experience I've had with Old Bay has exceeded my expectations. I would highly recommend this insurance agency because of their genuine concern for their customers!
Kate Gicking
Neal is a great and reliable resource to both my wife and me. I am very grateful for his help and guidance in times both good and bad. He is quick to answer a phone call and email and has a great personal touch. I highly recommend Neal to all my friends and family.
Robert Gicking
Totally professional, answered everything and saved me a bunch of money.
Frank Black
Neal has saved us money while providing optimal insurance coverage for our family. He is very knowledgeable and quickly responds to any questions that arise regarding our insurance needs. We are very happy with Old Bay's professional and prompt service. When we had an auto claim, they thanked US for being a valued customer! We didn't have to worry about a thing during the claim's process. So go with Old Bay. Neal will take good care of you!
Leigh Ann Miller
AWESOME, AWESOME, AWESOME ! Since finding Old Bay Insurance, I have not desired to go no place else! I am confident in saying that Neal has been there for every type of commercial insurance that I have requested. Being a new business owner comes with a lot of insecurities, but finding an agent that does it all and can be counted on as " always being there" has definitely turned into a blessing. If I might add, I am always satisfied with the quotes that I receive which further helps me to conclude that he has searched for the best rate possible! I am an actual client and am extremely satisfied with my experience and growing business relationship with Neal of Old Bay Insurance!!!!
Building Bondz Kids Services
I have dealt with a series of "big box" insurance companies, and been loyal to each of them in turn, only to have (especially in the most recent instance) a series of impersonal "representatives" with whom I had little or no contact unless there was an issue (and even then, they changed so frequently that it was like starting all over again). Imagine my delight at having a real insurance agent, someone who took the time to understand me and my needs, and help me find the best coverage for my situation! I can't praise Neal's warmth, competence, and honesty enough! I really feel that, this time, I have someone I can trust (rather than someone whose name I barely remember, and need not memorize, because it will be likely to change tomorrow), and someone who sees me as a person rather than as an "account." I'd recommend Old Bay without reservation to anyone who is tired of dealing with the corporate monolith, and wants to interact with a caring human being again.
Phoenix Rising
Quick and easy - Neal made the whole process of getting set up with auto insurance completely effortless! A++
Kyle Barry
GoodHe was so active and conveyed a lot of useful information's.
Justin Judith
Excellent service by Neal Tatterson. I am happy for being your customer.
John Johnson
Neal is very professional and courteous. I used this company for my last two home purchases and highly recommend them for their insurance quote prices and their lightning-fast responses to any of my questions.
Stephen Van Devender
For several years I was looking for an insurance company. I found Neal and Old Bay Insurance and gave them a shot. They took my business. Over the years there was a choice for us to make. Stay with Neal and change my carrier, or stay with my carrier and let Neal go. We considered and decided to stay with a local business , Old Bay Insurance. We have been satisfied with this decision. and now Endorse Neal and Old Bay Insurance. Our feelings are work with local business. We consider where our money goes. And how it is used. We want local companies to develop and local lives to prosper. And from this though process today years later we are happy with our choice of insurance provider. Of note Neal has grown with us in his customer service. Which is important to us. We do endorse Old Bay Insurance and Neal Tatterson.. And are satisfied with their work and product.
Terry Black
Neal and his team are so wonderful to work with, you can even text with them if you need anything. They were able to lower my auto insurance rates, and do the same for my brother and a good friend of mine - all with great coverage. Highly recommend them for anyone looking for an independent insurance company.
Niki Rogers
Neal Tatterson reviewed my insurance coverage and was able to lower my cost by 50%!!! Old Bay Insurance Agency has amazing customer service. I will be referring all my friends and family to Neal and his team!!
Leticia Bustamante Guzman
Neal is awesome - and he looks so suave in his picture. Kinda like a secret agent, agent.
Erik Lytikainen
Neal was a great help switching our insurance and saved us about $400.00 this year!! We highly recommend Old Bay Insurance!
Jennifer Tollberg-Van Breevoort
Neal did a great job with helping my daughter switch her auto to a lower rate and got her homeowners insurance. All was done fast and precise.
Mary Stokes
I just wanted to drop you a short line and thank you for always being their for our families' insurance needs. First off, you have been our agent through many transitions and challenging times, whether it be a car accident or just questions about how to proceed next. You have been our agent for about 15 years and I would never change insurance agents, as you are the best!!! You always seem to have the answer to whatever issue comes up and the resources and ability to solve it quickly. Case in point, when I called yesterday to ask you a question about the MVA and a recent letter they had sent me, you said let me check it out on the internet and then call them directly. Within twenty minutes you called me back to say that it was all worked out and that it was just a mistake in their computer file for our car. That saved me the potential headache and aggravation with having to make a personal visit to the MVA to resolve the situation. Thank you for that and so many other situations that you have helped us out on through our long relationship. The other thing that I have to say is that working with Allied Insurance has been quite wonderful as well. I always liked Erie insurance too when we were with them for all those years. I have to say though, the ease of contacting them and paying my bill or talking to an agent on the phone, has always been easy and pleasurable and I like them even more than Erie. You teamed up with Allied, makes a pretty amazing combination for anyone's insurance needs!!! Thanks as always and peace to you and your family.
Chris Luzier